FAQs

• How do I unlock a CACS door (wall-mounted reader)?
  1. Look to see that the status LED light on top of the card reader is green.
  2. Hold your TigerCard up to the card reader.
  3. Listen for the beep.
  4. The light on the card reader will flash green and red.
  5. Open the door.
• How do I unlock a CACS door with a PIN pad (wall-mounted reader)?
  1. Look to see that the status LED light on top of the card reader is green.
  2. Hold your TigerCard up to the card reader.
  3. Listen for the beep.
  4. Enter your PIN number
  5. The light on the card reader will flash green and red.
  6. Open the door.
• How do I unlock a Salto door (door-mounted reader)?
  1. Hold your TigerCard up to the card reader.
  2. The light will turn green and the door will unlock
  3. Open the door.
• How do I unlock a Salto door with a PIN pad (door-mounted reader)?
  1. Hold your TigerCard up to the card reader.
  2. When the light flashes red green, enter your PIN number
  3. the light will be green and the door will unlock
  4. Open the door.